Contact Us

We are always here to help. Whether you have a pre-sales question, need technical assistance, or want to discuss a partnership, please choose the best way to reach us below

Technical Support and Bug Reports

For technical assistance, installation guidance, or bug reports regarding your purchased products, please use our dedicated Helpdesk system. You can do this by logging into your account and navigating to the Support Tickets section. Using the Helpdesk allows us to instantly verify your active license, track your issue efficiently, and provide faster resolution times. Please note that we do not provide technical support for purchased products via our general email address.

General and Pre-Sales Inquiries

For pre-sales questions, billing inquiries, or partnership opportunities, you can reach us via email at office@upasset.net. We aim to reply to all general inquiries within 24 to 48 business hours.

Business Information

Company: WEBIN NETWORK S.R.L.
Address: Str. Doamna Stanca Nr. 17C, Selimbar, Sibiu, România
VAT / Registration: 48649208
VAT No. (Intra-community): RO50142834
Business Hours: Monday to Friday, 09:00 AM to 17:00 PM (EET)